“Platform users” – which are end users accessing our SaaS platform as part of our delivery of Celectiv products and services to our customers. Platform users can include but are not limited to job applicants, references, and Customer employees participating in or managing recruiting, development, or performance measurement processes for our customers.
This policy describes the purpose for collection, what information we collect under various circumstances, how it is collected, when it is shared, transferred, or disclosed, how it is secured, and your options for accessing, changing, removing, or limiting the use and disclosure of your personal information.
1 – Purpose for Collection, Limitations, and Retention
The purpose for collecting personal information differs for visitors and platform users. Celectiv collects information from visitors to sell and market Celectiv technology and services to Celectiv’s visitors. Celectiv collects, maintains, and processes information from Platform Users on behalf of our customers, to deliver our technology and services to our customers, and to improve and develop new technology and services.
For both visitors and platform users, we may also use collected information to operate the site(s), provide technical troubleshooting or support, solicit feedback, and provide notice and alerts of product upgrades, planned maintenance, or downtime. We may use personal information you previously provided while visiting our website when you return on subsequent visits, for your convenience and in order to help you avoid providing the same information repeatedly.
The use of personal information shall be limited to the purpose for collection described above. Celectiv may retain personal information indefinitely unless otherwise requested to remove it by a visitor, platform user, or customer. For information on how to make a request to access, correct, amend, delete, limit use, or limit disclosure of your information, see Section 5 (Personal Information Access and Choices). Celectiv will retain and use the information as needed to comply with legal requirements, dispute resolution, and enforce our agreements with customers and third parties.
2 – Collection of Information
Celectiv collects information from visitors and platform users who choose to provide it explicitly. We may also receive information necessary to deliver Celectiv technology and services to our customers from third-party sources operated by or contracted by our customers. We also collect information automatically using commonly used logging and tracking technologies (see Logging and Tracking below). The information we collect may vary by user type according to the method and purpose for collection.
2.1 – Explicit Collection
Visitors. We collect information such as name, email, address, phone number, company, and job title so that we may contact you for the purposes described above.
Platform Users. We collect information related to and necessary for delivering our employee selection, development, and performance measurement services to our customers. This information will vary based on your role in those processes, but may include (but not be limited to) items such as name, email, address, demographic information, job application information, reference or feedback information, interview information, job performance information, and responses to questions associated with our core products and services.
2.2 – Inbound from Customer Systems
Visitors. No information is collected in this manner.
Platform Users. We collect information related to and necessary for delivering our employee selection, development, and performance measurement services to our customers. This information will vary based on your role in those processes, but may include (but not be limited to) items such as name, email, address, demographic information, job application information, reference or feedback information, interview information, job performance information, and responses to questions associated with our core products and services. In some cases, Celectiv has no control over the type of information transferred inbound from customer systems, and while it may not be stored and used for Celectiv purposes, it may be retained in logs captured during automated communications with customer systems.
2.3 – Logging and Tracking
2.3.1 – Cookies and other browser-based storage
These technologies may be used to optimize the experience on our sites (for example to recognize a returning visitor, or to know and track if users are currently logged into our sites). Users control the use of these technologies using various management techniques available in their web browser. Depending on the Celectiv site visited, disabling technologies such as cookies could completely prevent users from accessing the site(s), or simply limit the use of certain features or functions.
2.3.2 – Logs
Similar to most websites, Celectiv automatically collects certain information and stores it in logs. This consists of commonly logged user-to-server information such as device internet protocol (IP) address, device type, browser and operating system type, pages accessed and parameters passed during access, information submitted during access, date and time, and referring and exit pages.
2.3.3 – Advertising
Visitors. We partner with third parties to either display advertising on our sites or control our advertising on other non-Celectiv sites. These partners may use the technologies in section 2.3.1 above to gather Visitor information or activities on the Celectiv site(s) in order to provide advertising based on Visitor browsing activities and interests. If you wish to not have this information used for serving you interest-based advertising, you should clear cookies and other site data from your browser cache.
Platform Users. The Celectiv platform and site(s) delivering technology and services to our customers do not make us of technologies for the purpose of advertising.
3 – Sharing and Disclosure of Information
Celectiv will only share information with third parties in the ways we describe in this policy. Celectiv will obtain your consent prior to any other type of disclosure or transfer not listed in this policy.
3.1 – Transfers to Celectiv third parties
Celectiv partners with and occasionally hires other companies to provide services on its behalf. Visitor or platform user personal information may be shared with these companies; however, the use of such information is limited to the purpose for collection (see Section 1). These companies are required to maintain the confidentiality of personal information and are prohibited from using that information for any other purpose.
3.2 – Transfers to Customers and Customer Systems
Platform User information is collected for the purpose described in Section 1 related to the delivery of Celectiv technology and services to our customers. To fulfill our customer agreements, Celectiv may transfer applicable platform user information directly to Customers or to Customer Systems as part of an integration with those systems. Only platform user information directly affiliated and linked to a particular Customer may be transferred to that customer or customer system. Once transferred to customers and customer systems, your information is governed by their respective privacy policies.
3.3 – No selling
Celectiv will not sell any visitor or platform user personal information to third parties.
3.4 – Limitations of ad targeting
Visitor information is used for ad targeting as described in Section 2. We will not use any platform user information for ad targeting.
3.5 – Anonymous aggregated information
Celectiv may aggregate and anonymize (remove identifiable information) personal information of visitors and platform users for marketing, research, or any other lawful purpose, and may publish information in this anonymous format.
3.6 – Other disclosures
Celectiv may disclose your information when we believe in good faith that disclosure is necessary to protect your safety or the safety of others; to investigate fraud or respond to a government, judicial, or other legal request; and to comply with the law. If Celectiv is involved in a merger, acquisition, or sale of all or a portion of its assets that involves visitor and/or platform user information, prominent notice will be placed on the Celectiv web site, and personal information may be transferred to involved parties.
3.7 – Jurisdiction
With respect to personal data received or transferred, Celectiv is subject to the regulatory investigation and enforcement powers of the U.S. Federal Trade Commission.
4 – Securing Personal Information
The security of your information is important to Celectiv. We protect personal information using industry-standard, commercially reasonable physical and technical mechanisms, as well as operational and administrative practices to secure all information from unauthorized access, use, and disclosure. Data is stored in data centers with physical access controls, monitored by security personnel, and restricted to authorized personnel only. All data is encrypted using industry standard protocols as it travels over the internet (for example from your computer or phone to our servers).
Of course, no method of transmission or storage is completely secure, therefore we cannot guarantee its absolute security. If you have questions about security practices on our site(s) or of our platform or services, please contact us at firstname.lastname@example.org.
5 – Personal Information Access and Choices
5.1 – Requests for Access and Changes
Upon request, Celectiv will provide you with information about whether we hold or process any of your personal information, the type of information we hold, and if it is held on behalf of Celectiv or on behalf of one or more Customers as part of Customer services agreements. Please contact us at email@example.com for such a request, and for assistance with any request to access, correct, amend, delete, limit use, or limit disclosure of your information.
If we hold Platform User information as part of a customer services agreement(s), we may be required to refer you to the Celectiv customer(s) (data controller) to process any request to access, correct, amend, delete, limit use, or limit disclosure of your information. Based on regional data privacy laws and regulations, and/or customer human resources policies or other corporate restrictions, our ability to directly process your request may be limited. If we refer your request to a customer, Celectiv will support that customer in responding to your request.
In certain circumstances, we may be required by law to retain your personal information.
5.2 – Marketing Opt-Out Preferences
Visitors. You may receive ongoing marketing email communications if you have previously submitted personal information as part of a visit to our site(s). You may choose to opt-out of receiving future marketing communications by following the unsubscribe instructions included in these emails, or by contacting us at firstname.lastname@example.org.
6 – User Testimonials and Feedback
We often receive testimonials and comments from users who have had positive experiences with our service. We occasionally publish such content. When we publish this content, we may identify our users by their first and last name and may also indicate their home city. We obtain the user’s consent prior to posting his or her name along with the testimonial. We may post user feedback on the site from time to time. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting you name with your feedback. If you make any comments on a blog or forum associated with your Site, you should be aware that any personal data you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.
We may update this policy at any time by posting a revised version on Celectiv site(s). The revised version will be effective at the time of its posting. We encourage you to periodically review this page for the latest information on our privacy practices.
8 – Contacting Celectiv about Privacy